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Privacy
Policy

1Privacy Policy

At Red Direct Services Ltd., we are committed to protecting your privacy and ensuring that your personal data is managed in compliance with applicable data protection laws.
This Privacy Policy outlines our practices regarding the collection, processing, storage, and disclosure of your personal data when you visit our website or use our services.

General Principles of Data Collection

We adhere to the principle that data users must obtain consent prior to collecting or processing the personal data of data subjects, with certain exceptions.
For example, we may process personal data without consent in instances where collection or processing is necessary to comply with a legal obligation.


2Information We Collect and Purposes for Collection

Types of Personal Data Collected:

We may collect personal data that you provide directly, including but not limited to:

  • Name;
  • Email address;
  • Phone number;
  • Company name;
  • Job title;

Purposes for Collection and Processing:

We collect and process your personal data for various purposes, including:

  • To provide you with our services and respond to your inquiries.
  • To communicate with you regarding your account or our services.
  • To send you marketing materials, newsletters, and relevant updates (with your consent).
  • To analyse and improve our services and website.

How We Collect Personal Data:

We collect personal data through various means, including online forms, surveys, communication channels on our website, and other interactions between you and Red Direct Services Ltd.


3Disclosure of Personal Data

We are committed to protecting your personal data. Red Direct Services Ltd. will not disclose your personal data without your consent unless the disclosure is consistent with the purposes for which the data was collected.
Personal data may be shared with third parties only for the purposes of service delivery, such as:

  • Service providers (e.g., payment processors, website hosting) who assist us in providing our services.
  • Legal authorities, when required to comply with the law or to protect our rights and the rights of others.

4Data Storage and Security

Red Direct Services Ltd. takes appropriate measures to protect your personal data from any loss, misuse, alteration, unauthorised or accidental access or disclosure, and destruction.
We implement technical and organisational measures, considering the nature of the personal data and the potential harm that would result from such incidents.


5Data Retention

Your personal data will be stored only for as long as is necessary to fulfil the purposes for which it was originally collected.
In certain cases, your data may be retained for longer periods for legal or accounting purposes as required by applicable law or regulations.


6Cross-Border Transfers

Your personal data may be transferred to, and processed in, countries other than your own.
These countries may not have the same data protection laws as your country.
However, we take measures to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws.


7Data Integrity

We take responsible steps to keep your personal data up to date while considering the purpose for which the data was collected and further processed.
However, it is ultimately your responsibility to ensure that the personal data you provide us is accurate and current.


8Access to Personal Data

As a data subject, you have the right to access your personal data held by Red Direct Services Ltd.
If you believe that any of the personal data we hold is inaccurate or incomplete, you have the right to request corrections.


9Your Rights

Subject to applicable data protection laws, you may have the following rights regarding your personal data:

  • The right to request access to your personal data.
  • The right to request correction of your personal data.
  • The right to object to processing or request the restriction of processing.
  • The right to request the deletion of your personal data.

To exercise any of these rights, please contact us at the details provided below.


10Changes to This Privacy Policy

Red Direct Services Ltd. reserves the right to update or modify this Privacy Policy at any time.
We will notify you of any changes by posting the revised policy on our website.
Your continued use of our services after such changes constitutes your acceptance of the new policy.


11Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us:

Name: Red Direct Services Ltd.
Email: contact@reddirectservices.com
Address: Suite 3, ACT Building, Old Parham Road, St. John's, Antigua and Barbuda

Thank you for trusting Red Direct Services Ltd. with your personal data.
We are committed to protecting your privacy and providing you with a secure experience when using our website and services.